Resident Liaison and Project Coordinator

About the Opportunity

Resident Liaison and Project Coordinator (Housing Capital Projects) position available at Babergh and Mid Suffolk District Councils.

Responsibilities

• Provide proactive programme and project administration support
• Support the everyday running of programmes and projects
• Manage customer/resident liaison across multiple programmes/projects
• Attend customer/resident liaison meetings
• Respond to complaints and address customer dissatisfaction
• Raise and process work orders/purchase orders and invoices
• Oversee programmes and project timetables

About You

You will have:

• NVQ Level 3, ONC, or equivalent qualification
• Experience in project management and investment programmes
• Customer/resident liaison experience
• Proactive and flexible approach

Eligibility

Full driving licence and access to a car required for home visits.

Benefits

• Generous leave entitlement
• Competitive Local Government Pension Scheme
• Wellbeing Support and Employee Assistance Programs
• Private Health Care Options
• Electric Vehicle Salary Sacrifice Scheme
• Paid volunteering days
• Flexible and hybrid working arrangements
• Great learning and development opportunities

About Company

Babergh and Mid Suffolk District Councils aim to build communities that people want to live, work, visit, and invest in.

How To Apply

Complete the application form and supporting statement addressing the criteria in the Person Specification.

Application Deadline

11pm, 22 February 2026

Contact Information

For more information, contact Amanda Ward, Business Services Manager at 01449 724809 or amanda.ward@baberghmidsuffolk.gov.uk

For more details, view the Job Description and Person Specification (pdf)