Senior Digital Portfolio Manager (Agile)

About The Job

Job Summary

Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC.

Visit our YouTube channel to watch the full series and come and discover your potential.

As a Digital Portfolio Manager (Agile) (Senior Officer)

Within HMRC's Chief Digital & Information Office (CDIO), you will support the delivery of digital products and services across a portfolio or programme environment.

You will work across multiple Agile teams to ensure delivery is coordinated, risks and dependencies are understood, and progress is visible to stakeholders.

Operating in a fast-paced and complex delivery environment, you will play a key role in maintaining delivery momentum, enabling teams to work effectively and contributing to successful outcomes across the portfolio.

Job Description

Key Responsibilities

• Support delivery across a portfolio or programme of Agile teams, ensuring alignment and coordination
• Maintain delivery plans, reporting and governance, providing clear visibility of progress
• Identify and manage risks, issues and dependencies, ensuring they are tracked and addressed
• Support the coordination of cross-team dependencies, maintaining delivery flow
• Provide stakeholders with clear and timely delivery updates, supporting decision-making
• Apply Agile and Lean practices to support effective delivery across teams
• Work with Product and Delivery roles to align backlogs, priorities and delivery goals
• Contribute to continuous improvement in delivery processes and ways of working
• Management of organisational charts and distribution lists - organisational documentation

Essential Criteria

• Experience delivering digital products or services within Agile or multidisciplinary environments
• Experience coordinating delivery across multiple teams or workstreams, including managing risks and dependencies
• Ability to operate within structured delivery and governance environments, maintaining delivery oversight
• Strong communication skills with the ability to provide clear delivery insight to stakeholders
• Experience identifying and resolving delivery risks, issues, or blockers
• Ability to work collaboratively across multidisciplinary teams to support delivery outcomes

Benefits

Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary. We also provide family-friendly policies, personal support, coaching, and development.

About Company

For more information on where you might be working, review this information on our locations.

If your location preference is for the following site, it's important to note that this is not a long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.

This Site Is: Telford Plaza, Telford - moving to Parkside Court, Telford

You will be given more information about what this means at the job offer stage.

Eligibility

To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.

How To Apply

As part of the application process, you will be asked to provide a name-blind CV including your job history and previous experiences, and a 1000-word Personal Statement describing how your skills and experience would make you suitable for the role.

Selection Process Details

Sift

In the event of a large number of applications being received, an initial sift may be held on your CV. At full sift, your CV and your Personal Statement will be assessed, with the successful candidates being invited to interview.

Interview

During the panel interview, you will be asked experience-based questions to explore what you are capable of. Interviews will take place via video link. Sift and interview dates to be confirmed.

Eligibility

Please take extra care to tick the correct boxes in the eligibility sections of your application form.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard checks.

Nationality Requirements

This job is broadly open to various groups including UK nationals, nationals of the Republic of Ireland, nationals of Commonwealth countries, and more. Further information on nationality requirements can be found on the HMRC website.

Working for the Civil Service

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme for candidates with disabilities who meet the minimum selection criteria.

Apply and Further Information

This vacancy is part of the Great Place to Work for Veterans initiative. For further information or inquiries, please contact Tim Rayner at timothy.rayner@hmrc.gov.uk or the Recruitment team at unitybusinessservicesrecruitmentresults@hmrc.gov.uk.