Project Manager

About the Opportunity

Project Managers at RONIN International are hands-on, versatile individuals that operate as the single point of contact between our clients’ multimarket research projects and RONIN’s operational teams and fieldwork partners to ensure that our projects exceed clients’ expectations and result in fruitful and ongoing partnerships. Our approach is based on having resourceful, independent, switched-on, tenacious, problem-solving orientated, and proactive members of staff.

Responsibilities

• Serving as the primary point of contact for clients from the initiation of a project through its completion.
• Acting as the main liaison for clients during the fieldwork phase of the project, ensuring clear and consistent communication.
• Maintaining and ensuring high-quality data collection across all projects, upholding industry standards.
• Identifying potential obstacles to project delivery early on or as they arise and proactively providing effective solutions.
• Coordinating internal teams and departments to ensure project milestones and deadlines are met efficiently.
• Managing communication and collaboration with external partners and vendors during the fieldwork stage of the project.
• Delivering strong, value-added support to clients, addressing any challenges encountered during field operations.
• Ensuring all client deadlines are met while keeping the project within the allocated budget.
• Overseeing the testing of questionnaires and ensuring survey design follows best practices, collaborating closely with the internal scripting and data processing teams.
• Ability to adapt the client objectives with our best practices and ensure projects are delivered according to the client objectives.
• Handling a diverse mix of qualitative and quantitative projects, including those conducted online, via Computer-Assisted Telephone Interviewing (CATI), and through digital platforms.

About You

Relevant role-specific qualifications (e.g., degree in project management or business administration)

Excellent communication skills

Strong Interpersonal skills

Effective listener and negotiator

Strong planning and organizational abilities

Capability to manage multiple tasks and projects simultaneously

Time management and prioritization of tasks

Ability to delegate when necessary

Flexibility and adaptability in resolving project challenges

Maintain an excellent understanding of operational market research best practice and developments

Good knowledge and understanding of applicable standards, codes of conduct, and legislation governing the collection of data in a market research environment

Eligibility

Experience in building and maintaining effective working relationships

Proven track record of successful project management experience

Competent user of Microsoft Excel

Ability to work well with others

Takes ownership of tasks and responsibilities and is accountable for their outcomes

Benefits

Continuous Learning

Compliance

Diversity and Inclusion

Health and Safety

Team Collaboration

Value Ambassador

Adaptability and Flexibility

Policy Adherence

Mobility

About Company

RONIN has a history of strong internal progression and career development and promotes individual proactivity.

Desirable Skills

Understanding of the requirements of International survey research and multi-language/multi-cultural best practice, local legislation, and guidelines

Good knowledge of CATI/online/mixed methodology and new survey research best practice

Understanding of digital recruitment and desk research capabilities

Understanding of qualitative and quantitative methodologies and/or specific processes and requirements

Proficiency in data collection software and tools

Ability to learn and adapt to new technologies quickly

Capability to manage conflicts and foster a collaborative environment

Meticulous and detail-oriented approach to project tasks

Ability to ensure all aspects of the project are considered and accounted for

Openness to change and ability to adapt to new situations and environments

Inquisitive and forward-thinking - always challenging current methods and actively looking at ways to do things more efficiently