Project Manager

About The Job

Job summary: Discover a career in your hands at HMRC. Whether you're seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it's really like to work at HMRC. Visit our YouTube channel to watch the full series and come and discover your potential.

HMRC is one of the UK's largest Government Departments and one of the country's biggest organisations. Almost every individual and business in the UK is a direct customer of HMRC. We collect over £500 billion each year from more than 50 million customers, helping to fund vital public services.

At HMRC, we are committed to creating a great place to work for everyone - an inclusive and respectful environment that reflects the diversity of the society we serve.

Job Description

HMRC's ambition is to be a trusted, inclusive, and modern tax authority, enabled by effective project and programme delivery.

As a Senior Officer (SEO) Project Manager, you will lead the delivery of medium-complexity projects or defined workstreams within larger programmes, ensuring agreed objectives are delivered to time, cost, quality, and governance standards.

• You will be accountable for the day-to-day leadership of your project, applying proportionate controls, managing risks and issues, and working collaboratively with stakeholders and delivery teams to ensure successful outcomes and benefits realisation.
• You will operate in line with HMRC's Project Delivery standards, lifecycle, and governance framework, contributing to a consistent and professional approach to delivery across the organisation.

Professional Standards & Development

You will be part of HMRC's Project Delivery Profession and will be expected to work in line with HMRC Project Delivery standards and governance. You will be supported to work towards Government Project Delivery Accreditation where this is not already held.

Candidate Support

We have created a FAQs document, covering the most commonly asked questions, please see the attachment.

We will also host two optional webinars to provide further insight and the opportunity to ask questions:

• Webinar 1: Thursday 5th March 2026 at 12:00
• Webinar 2: Wednesday 11th March 2026 at 16:00

A Typical Day May Involve

• Managing the end-to-end delivery of a project or defined programme workstream.
• Establishing and maintaining project plans, controls and reporting.
• Managing risks, issues, dependencies, budgets and resources.
• Supporting governance and assurance activities.
• Engaging stakeholders to communicate progress and manage expectations.
• Using delivery data to monitor performance and forecast outcomes.
• Seeking guidance, support, and coaching from the Project Delivery community as needed.
• Coordinating the development of the business case.
• Managing change control across scope, cost, and timelines.
• Supporting benefits realisation in line with the business case.

Essential Criteria

Candidates Must Demonstrate:

• Experience delivering small to medium projects or leading defined workstreams, using structured project delivery approaches.
• Knowledge of project governance, lifecycle controls, and assurance, applied proportionately to risk and complexity.
• Experience managing project plans, risks, issues, dependencies, and budgets.
• Ability to build effective relationships with stakeholders and communicate confidently at different levels.
• Experience using delivery information or data to monitor progress and support decision-making.

Desirable Criteria

• Professional Accreditation: a recognised practitioner accreditation in project management (such as APM, PRINCE2, MSP, or Agile).
• Professional Membership: Membership of the Association for Project Management (APM).

Additional Location information - Transitional sites

For more information on where you might be working, review this information on our locations.

If your location preference is for one of the following sites, it's important to note that these are not long-term sites for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.

• Waterview Park, Washington - moving to Pilgrims Quarter, Newcastle.
• Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle.
• Centenary Court, Bradford - moving to 7 and 8 Wellington Place, Leeds.
• Telford Plaza, Telford - moving to Parkside Court, Telford.

Benefits

Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

• Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
• Family friendly policies.
• Personal support. Coaching and development.

How To Apply

As part of the application process, you will be asked to provide the following:

• After submission of the first stage of your application, you will be invited to complete a Civil Service Judgement Test. If you successfully pass the test, you will be invited to complete the second stage which is completing your full application.
• A name-blind CV, to include your Job History for up to your last 3 jobs/roles (max 200-words per role) giving a brief summary of responsibilities and achievements.
• A 750-word Personal Statement, describing how your skills and experience would make you a strong candidate for this role.