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Project Coordinator

Job Description

About The Project Coordinator Position

As the Project Coordinator for Group Rollouts, you will be the lead on projects. You will co-ordinate with multiple teams to ensure the timely success of the project. You will track milestones and provide timely feedback to management on any impediments.

Responsibilities

  • Planning of Project activities to maximize available capacity.
  • Manage new store implementations projects on a day-to-day basis.
  • Identify and manage project risks.
  • Compile project plan in conjunction with stakeholders.
  • Execute the plan, monitoring progress and taking the necessary corrective actions.
  • Manage the expectations of the business and the client.
  • Manage external 3rd party suppliers.
  • Help define and actively manage the critical success factors for the project.
  • Capable of handling multiple store rollouts simultaneously without compromising quality or timelines.
  • Skilled in resource planning, milestone tracking, and go-live coordination.
  • Financial Management:
    • Report on overruns.
    • Report on invoice vs quoted (comparison).
    • Report on project cost.
  • Quality Management:
    • Ensuring all project management documentation meets the required standards.
    • Ensuring all project tasks are logged and groomed within project timelines.
    • Ensuring the Scope is well understood by the client and the team.
  • Reporting:
    • Daily update on all active projects with impediments.
    • Projects where priority is required should be identified daily to Project Team Lead.
    • Projects schedule to be updated daily and to always reflect the correct information.
    • Delays or issues to be escalated to All Stakeholders (Div Manager; Branch Manager; Technical Manager; Client; Project Team Leader).

Requirements

  • Grade 12 certificate or Equivalent N3.
  • IT Related degree or Diploma.
  • Agile Methodology experience.
  • 3+ years of project management experience in software or IT environments.
  • Direct experience managing retail tech implementations.
  • Demonstrated ability to lead cross-functional teams, including Technical Managers, Trainers & Implementation Techs.
  • Strong track record of on-time, in-scope delivery across multiple branches or clients.
  • Prior experience in customer-facing roles or managing service-related escalations is a plus.
  • Solid understanding of retail operations, POS systems, EFT integrations, and back-office retail processes.

About Company

A full job description is available on request.