Job Description
About The Project Coordinator Position
As the Project Coordinator for Group Rollouts, you will be the lead on projects. You will co-ordinate with multiple teams to ensure the timely success of the project. You will track milestones and provide timely feedback to management on any impediments.
Responsibilities
- Planning of Project activities to maximize available capacity.
- Manage new store implementations projects on a day-to-day basis.
- Identify and manage project risks.
- Compile project plan in conjunction with stakeholders.
- Execute the plan, monitoring progress and taking the necessary corrective actions.
- Manage the expectations of the business and the client.
- Manage external 3rd party suppliers.
- Help define and actively manage the critical success factors for the project.
- Capable of handling multiple store rollouts simultaneously without compromising quality or timelines.
- Skilled in resource planning, milestone tracking, and go-live coordination.
- Financial Management:
- Report on overruns.
- Report on invoice vs quoted (comparison).
- Report on project cost.
- Quality Management:
- Ensuring all project management documentation meets the required standards.
- Ensuring all project tasks are logged and groomed within project timelines.
- Ensuring the Scope is well understood by the client and the team.
- Reporting:
- Daily update on all active projects with impediments.
- Projects where priority is required should be identified daily to Project Team Lead.
- Projects schedule to be updated daily and to always reflect the correct information.
- Delays or issues to be escalated to All Stakeholders (Div Manager; Branch Manager; Technical Manager; Client; Project Team Leader).
Requirements
- Grade 12 certificate or Equivalent N3.
- IT Related degree or Diploma.
- Agile Methodology experience.
- 3+ years of project management experience in software or IT environments.
- Direct experience managing retail tech implementations.
- Demonstrated ability to lead cross-functional teams, including Technical Managers, Trainers & Implementation Techs.
- Strong track record of on-time, in-scope delivery across multiple branches or clients.
- Prior experience in customer-facing roles or managing service-related escalations is a plus.
- Solid understanding of retail operations, POS systems, EFT integrations, and back-office retail processes.
About Company
A full job description is available on request.