Siemens Electrification & Automation business unit bundles know-how from our smart grid, low, medium voltage, energy automation, energy distribution businesses. Together as a business we cover every voltage from low voltage to medium voltage, plus we are heavily investing globally and locally in the market growth areas of micro grid, big data, energy storage, and more.
We have an exciting opportunity for a Order Management Delivery Operator to join our Projects team in our Sydney office. Reporting to the Operations Team Leader this role will be both challenging and rewarding having full responsibility for proposals.
Responsibilities of this role include:
* Advises on customer inquiries and creates offers for the customer (preliminary technical clarification, commercial clarification incl. creditworthiness, export control checks, determination of delivery dates, reservation of inventory and, if applicable, manufacturing capacities, information regarding offer validity) to create the prerequisites for closing a contract.
* Oversees customer orders in the ERP system and determines the delivery dates (technical clarification, commercial clarification incl. creditworthiness, export control checks, checking of delivery dates and confirmation, order confirmation to the customer) to fulfill the customer order at the requested date.
* Controls order-related compliance of the delivery dates and quantities to initiate proactive measures for optimizing delivery reliability in good time and to be always capable of providing [order] information.
* Controls delivery dates and initiates deliveries in a timely manner or, if necessary, handles back orders with automatic delivery collection to ensure delivery reliability to the customer.
* Arranges quickest possible invoicing to the customer, performing the related post-calculation, controlling order cost receipt and utilizing the possibilities of additional charges to optimize the value flow and show a correct margin.
* Plans the design of logistics and transport concepts with the customer in cooperation with logistics process planning, packaging planning and transport handling to safeguard the delivery process and minimize process costs.
* Cooperates with all others involved and with interface partners and passing on all relevant information to keep themselves and others informed and create an optimum logistics chain.
The successful candidate will possess:
* Minimum of 5 years’ experience within a similar order management role
* Tertiary degree in an Electrical discipline
* Advanced understanding of Quality, Safety and Environment requirements
* Candidate should have full work rights in Australia
* Knowledge with electrical distribution products (Ring Main Units, Switchgear) shall be preferred
Siemens is a proud equal opportunity employer, creating a work environment of diversity and inclusion. Our diverse workforce cultivates Innovation and Excellence
and in turn creates a workplace where our employees belong and prosper. Diversity and inclusion help us fully realize the potential of our people.
As part of Siemens Ownership culture, Siemens also genuinely supports reasonable flexible working practices that empower our employees to best meet work and personal commitments.