Operations Analyst Special Project Coordinator I

What You Will Do Provides strategic and operational support to the department. Leads information development and management, supporting key strategic and operational initiatives, including marketing, all retail, contact lens and retina service line. Assists in planning and development, focusing on industry research, best practices and industry trends. Develops relationships with key stakeholders in planning. Direct participation and oversight of projects. Focusing on building infrastructure including standard reporting, and practices. Working on assigned projects aimed to improve operations. Operations Analyst on all key indicator data, benchmarking, and related measures. Additional Responsibilities Performs other duties as assigned. Complies with all policies and standards. For specific duties and responsibilities, refer to documentation provided by the department during orientation. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Primary Location United States-Ohio-Cleveland Work Locations 11100 Euclid Avenue Job Finance / Accounting Organization Rainbow_Babies_&_Childrens_Hospitals_UHC Schedule Full-time Employee Status Regular Job Type Standard Job Level Professional Travel No Remote Work No Job Posting Nov 5, 2026, 4:24:11 PM Education Bachelor's Degree in business or related field (Required) and Master's Degree (Preferred) Work Experience 3+ years Experience in a management support role (Required) and Experienced with operations, data management, and continuous quality improvement (Required) Knowledge, Skills, & Abilities Track record demonstrating an ability to integrate and work effectively within service departments. (Required proficiency) Strong understanding of financial and operations systems (Required proficiency) High energy, persistent innovator (Required proficiency) Superior motivational skills (Required proficiency) Physical Demands Standing Occasionally Walking Occasionally Sitting Constantly Lifting Rarely up to 20 lbs Carrying Rarely up to 20 lbs Pushing Rarely up to 20 lbs Pulling Rarely up to 20 lbs Climbing Rarely up to 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently Travel Requirements 10%