Technology Portfolio Manager

About the Opportunity

The Technology Portfolio Manager serves as the enterprise front door for technology at Toho Water Authority. This position provides a structured, objective framework for evaluating, prioritizing, and advancing technology investments. The position ensures business needs are defined consistently, assessed against enterprise standards, and prioritized based on organizational value, strategic alignment, and measurable outcomes.

Responsibilities

• Lead the enterprise technology intake process, maintaining one common queue, one intake form, and one prioritized list of technology requests across the organization.
• Own and facilitate the recurring enterprise technology coordination forum, including agenda development, status reporting, decision documentation, and follow-through.
• Engage departments across the organization to understand business problems, clarify desired outcomes, and translate needs into technology capabilities and requirements.
• Serve business and operational technology needs across the full utility, including field operations, treatment, laboratory, metering, SCADA and instrumentation, backflow, and customer-facing systems.
• Coordinate with Business Transformation and Process so that requests entering through either intake path reach the same evaluation, and either party may transfer work to the other.

About You

Minimum Qualifications:

• Bachelor's degree in Business Administration, Public Administration, Information Systems, Project Management, Engineering, Organizational Management, Operations Management, or a related field.
• Five (5) years of progressively responsible experience in technology portfolio or program management, business technology, project management, business analysis, enterprise systems implementation, process improvement, or vendor evaluation.
• Experience leading cross-functional initiatives involving business stakeholders, technology teams, and external vendors.

Eligibility

Desirable Qualifications:

• Experience in a utility, public sector, infrastructure, engineering, capital program, or regulated service environment.
• Experience with enterprise platforms common to utilities, such as ERP, CIS, CMMS, EAM, LIMS, SCADA and historian, GIS, capital project management, workflow, and data and reporting platforms.
• Knowledge of program management office practices, enterprise intake models, governance frameworks, portfolio management, and technology roadmap development.

Benefits

• Health, Dental, and Vision Medical Insurance
• Employee Onsite Wellness Center
• 401(a) and 457 Retirement Plans
• Retirement Match
• Group Basic Life Insurance / AD&D
• Paid Vacation and Holidays
• Paid Sick Time / Sick Bank
• Employee Assistance Program
• Flexible Spending Account Program
• Dependent Care (FSA)
• Longevity and Christmas Bonuses
• Tuition Reimbursement

About Company

Reporting to the Director of PMO, the Technology Portfolio Manager collaborates across Information Technology, Stakeholder Services, Engineering, Operations, Finance, Procurement, Customer Service, and other departments to align technology investments with organizational priorities, strengthen governance, and maximize the value delivered through the organization's technology portfolio.