Demand Portfolio Manager

About the Opportunity

National Highways have an excellent opportunity for a Demand Portfolio Manager to join our Digital Services team. The Demand Portfolio Manager is responsible for shaping, managing, and governing the demand pipeline into Digital Services, ensuring efficient and cost-effective delivery.

Responsibilities

• Accountable for demand planning activities including forecasting, analysing information flow, and developing models
• Works closely with stakeholders to assess, prioritise, finance, and resource demand
• Monitors and reports on demand performance using ServiceNow
• Drives continuous improvement in demand management processes

About You

Relevant experience in a Technology or Business-related environment, with a strong understanding of ITIL, PMO frameworks, and recognised best practice for portfolio, programme, and service management. Experience supporting IT/digital transformation and demand management within complex environments is desirable.

Eligibility

• Experience in a Technology or Business-related environment
• Strong understanding of ITIL, PMO frameworks, and best practices
• Experience supporting IT/digital transformation within complex environments

Benefits

• Opportunity to work on a broad and diverse technology estate
• Develop solutions with real-world impact for millions of people
• Support continuous improvement of processes

About Company

National Highways manage and improve England's motorways and major A roads, prioritizing safety, customers, and delivery. The Digital Services Directorate is reshaping the organization by delivering digital, data, and technology services across all areas in a modern and efficient manner.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with the established pay policy. The company is committed to creating a diverse environment and welcomes applicants from all backgrounds.