Senior Program Analyst, EDI Project Coordinator

About You

You are a person who loves to analyze complex program and EDI data, identify root causes, and drive resolution of issues to ensure seamless system performance and continuous program improvement. We need someone who is highly analytical, detail-oriented, and experienced in managing data, resolving production issues, and coordinating across technical and business stakeholders in a fast-paced healthcare environment.

In the role of Sr. Program Analyst (EDI Project Coordinator), you will be responsible for evaluating program performance, developing performance metrics, supporting requirements and risk documentation, managing EDI production issues, conducting root cause analysis, and coordinating with OIT and stakeholders to ensure successful issue resolution, reporting, and program continuity.

Tell us about your experience with Program Analysis. Are you a team player and a self-motivator? What is your experience with conducting business in a way that is a credit to a company? We are counting on you to manage multiple projects using your problem-solving skills. We are looking for someone UNCOMMON. What is uncommon about you?

Are you highly committed? Are you team-oriented? Do you value professionalism, trust, honesty, and integrity? If so, we cannot wait to meet you.

About The Position

• Perform program analysis, data analysis, and reporting to assess program performance and support decision-making.
• Develop and apply performance metrics, analyze trends, and provide recommendations for program improvement.
• Support requirements analysis, documentation, and reporting related to program risks, issues, and status.
• Assist with backlog refinement, PI planning, and roadmap updates for EDI and modernization initiatives.
• Prepare technical documents, reports, and stakeholder communication materials.
• Manage EDI production issues, including intake, tracking, analysis, and resolution coordination.
• Perform data analysis and root cause investigation of transaction failures and workflow issues.
• Coordinate with OIT and stakeholders to resolve defects and maintain workflow continuity.
• Maintain issue logs, tickets, and status reporting for EDI leadership.

Minimum Requirements

7 years of experience in healthcare payer program management.

Bachelor's degree in BA or BS

Proven/extensive experience in a large-scale integrated healthcare system with a focus on Veterans healthcare and outreach.

About Us

You are uncommon. We are, too. We are looking for people to help us in our mission of working hard at lowering healthcare administrative costs for federal government agencies, payers, and providers. At Signature, our mission is to improve the health of our clients' business and make the lives of the people we work with better. As we continue to experience exponential growth, we are looking for uncommon individuals to enhance our vision. We will continue to accomplish our mission by leading with our values of Passion, Courage, Integrity, and Respect in all interactions, making us a consistent annual Best Places to Work organization. We need uncommon leaders with uncommon qualities to shape our uncommon culture and achieve our uncommon mission.

About The Benefits

• Health Insurance
• Fully Paid Life Insurance
• Fully Paid Short- & Long-Term Disability
• Paid Vacation
• Paid Sick Leave
• Paid Holidays
• Professional Development and Tuition Assistance Program
• 401(k) Program with Employer Match