Portfolio Manager Lead – P&C Portfolio Management Office

About the Opportunity

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

As a dedicated Portfolio Manager Lead for the P&C Portfolio Management Office, you will be responsible for governing CoSA, Line of Business, or USAA level portfolios and ensures compliance with applicable policies, procedures, standards, controls, and regulations. Partners with Executive Sponsors, Program Sponsors, business owners and additional stakeholders to ensure alignment to strategic objectives and effective prioritization, planning, budgeting, delivery, and benefits realization of work efforts. Supports broader USAA portfolio management, supports technology investment planning, and coordinates with Program Managers on budget inputs and updates. Communicate impact of saturation on employees and influences executive decision making.

We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, or Tampa, FL. Relocation assistance is not available for this position.

What You'll Do

• Monitors, governs and is accountable for moderate to highly complex CoSA, LOB, or USAA level portfolios.
• Completes governance routines per the Enterprise Program Management Office (EPMO) Policy, Standards and Procedures.
• Monitors and adjusts the inventory of work efforts in a moderate to highly complex portfolio on an ongoing basis, to resolve and disseminate information to stakeholders.
• Identifies, recommends solutions, and escalates systemic cross-work risks / issues to portfolio scope, timeline, and budget and interdependency conflicts for project deliverables and informs portfolio team and key stakeholders as needed.
• ... (additional responsibilities listed)

What You Have

Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of progressive project, program, or portfolio management experience to include process improvement and/or consulting for large strategic efforts. 2 years of experience supporting, managing, or leading across complex organizational lines in a matrix structure. Advanced understanding and demonstrated application of project, program and portfolio management and principles. Highly proficient in the full life cycle experience managing strategic and operational work efforts. Demonstrated experience using Waterfall or Agile methodologies to execute on portfolio management strategies and delivering complex work efforts. Currently possess at least one of the following: Certified Project Manager (CPM), Lean Portfolio Management Certification, Project Management Professional (PMP), or gains one within 6 months of placement. Proficient experience in USAA's change management methodology or similar industry change management methodology.

What Sets You Apart

• 3 or more years working in the property and casualty insurance industry.
• High learning agility and adaptability, with the ability to operate effectively in fast-paced, highly dynamic environments characterized by frequent change, evolving priorities, and ambiguity.
• Proven executor with strong operational discipline and attention to detail, including experience navigating enterprise PMO/EPMO standards and governance, demonstrating sound judgment on when to challenge processes versus execute within established frameworks.
• ... (additional qualifications listed)

Compensation

The salary range for this position is: $127,310 - $243,340.

Benefits

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

About Company

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.