Portfolio Manager

About the Opportunity

Location: Sydney or Brisbane

Purpose of the Role

Provide end-to-end stewardship of the travel insurance portfolio across Claims, Portfolio, Pricing, Product, and Partners, ensuring strong underwriting performance, timely identification of risk and opportunity, and effective execution of portfolio actions. The role is accountable for portfolio profitability and margin outcomes, early warning indicators, insurer and partner performance management, and translating insights into pricing, underwriting, and product decisions across a multi-brand, multi-partner portfolio. The role is reporting to the Chief Insurance Officer and will work closely with Lead Actuaries and Head of Product.

Responsibilities

• Lead the portfolio performance rhythm, including weekly monitoring, monthly deep dives, and quarterly reviews
• Design and operate an early warning indicator framework
• Partner with Pricing and Actuarial teams to translate portfolio insights into pricing and underwriting actions
• Collaborate with Claims to identify drivers of frequency, severity, leakage, and recovery performance
• Prepare and present quarterly insurer performance packs
• Foster strong working relationships with external distribution partners, underwriters, and internal stakeholders
• Maintain portfolio playbooks covering levers, thresholds, decision rights, and escalation paths

About You

8+ years' experience in portfolio management, underwriting, or pricing within general or specialty insurance (travel insurance highly regarded). Strong actuarial or analytical grounding with the ability to translate technical insights into commercial actions. Proven experience working in multi-partner and insurer led environments. Advanced Excel skills; familiarity with SQL, Python, or R desirable. Strong data storytelling capability and confidence presenting to senior leadership, insurers, and partners. Tertiary qualification in Actuarial Science, Statistics, Finance, or related discipline; part qualified or qualified actuary advantageous. Behaviours aligned to WeCare values, including accountability, collaboration, sound judgement, and clear communication.

Benefits

To be discussed.

About Company

Information about the company.