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Project Manager

Job Description

About the Opportunity

M&S Food is changing, and fast! We are undergoing one of the biggest transformations in retailing today to build a bigger, better, fresher food business.

From Percy Pig to the freshest M&S Select Farms produce, we grow, source, and develop our own products to give our customers family-ready food that's unbeatable on flavour and innovation.

We need motivated people who are ready to bring their whole self to work and give it their all in a fast-paced team committed to being the best.

After all, this is not just food… This is M&S Food.

Responsibilities

  • Lead and deliver transformation projects for the Food Group, ensuring they are completed on time, within scope and budget.
  • Build and maintain strong relationships across Foods, Retail, and suppliers, driving effective communication and engagement throughout the change journey.
  • Identify dependencies, risks, overlaps and long‑term impacts of change initiatives, ensuring effective sequencing and minimising change overload.
  • Develop and manage all core change deliverables, including change impact assessments, training needs analysis, engagement plans, and communication plans.
  • Ensure sustainable change by defining measurement processes, embedding changes into BAU, and working with Internal Communications to maximise reach and effectiveness.

About You

Strong project management capability, with excellent organisation and the ability to prioritise effectively in a fast‑paced environment.

Confident, clear communicator who can engage and influence at all levels while building strong, trusted relationships.

Collaborative standout colleague with effective people‑management skills and a passion for delivering high‑quality outcomes.

Highly analytical problem solver with strong attention to detail and the ability to work under pressure while maintaining accuracy.

Proficient user of Microsoft applications (Word, PowerPoint, Excel) with a drive to succeed and continually improve.

Eligibility

Working at M&S means being part of something bigger - helping to deliver quality, value and service to millions of customers every day. We’re inclusive, fast paced and always evolving, with a strong sense of purpose and a focus on doing the right thing.

Benefits

  • 20% colleague discount on all M&S products and many third-party brands for you and someone in your household, available once you’ve completed your probation
  • Competitive holiday allowance with the option to buy more
  • Discretionary bonus schemes linked to your performance and ours
  • Strong pension and life assurance to help plan for the future
  • Tailored induction and training to support your development from day one
  • Exclusive perks and savings through our M&S Choices portal
  • Market-leading family policies, including parental, adoption and neonatal leave
  • 24/7 wellbeing support, including virtual GP access and mental health services
  • One paid volunteer day a year to support a cause that matters to you

About Company

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.