Job Description
About the Opportunity
Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
Responsibilities
- Relationship Management and Client Intimacy: Develop and nurture relationships with enterprise clients and Allied Universal's branch teams, ensuring service level delivery and customer satisfaction through in-person and virtual meetings.
- Time and Operational Oversight: Analyze, report, and drive operational metrics and KPIs using Allied Universal's Business Intelligence Platform, maximizing efficiency and productivity.
- Identify and mitigate security risks: develop and implement security protocols, ongoing training, response plans, and solutions to maintain contract compliance.
- Financial Performance and Growth: Manage the P&L and drive financial performance through budget allocation, revenue growth, profitability, cash collections, and expense management; develop strategies to achieve all financial targets.
- Collaborate with the sales, marketing, and field leadership to lead a contract renewal or rebid process.
About You
Qualifications (must Have)
- Bachelor's degree in Criminal Justice, Business, or a related field with at least three (3) years of management experience in a high-workforce environment or service industry.
- Associate's degree in Criminal Justice, Business, or a related field with five (5) years of management experience in a high-volume workforce environment or service industry.
- High school diploma or equivalent with a minimum of seven (7) years of management experience in a high-volume workforce environment or service industry.
- Minimum of two (2) years of account management experience driving customer solutions.
- Minimum of two (2) years of experience driving operational and financial metrics while demonstrating strong financial acumen.
- Leadership skills that foster teamwork, innovation, agility, client relations, and achieving desired results.
- Results-oriented problem-solving skills that meet client and employee needs, while running a profitable business.
- Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations.
- Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client, and industry events.
Preferred Qualifications (nice To Have)
Military veteran, law enforcement, or contract or proprietary security services experience.
Benefits
- Pay Rate: $80,000 to $120,000 per year.
- Medical, dental, vision, basic life, AD&D, and disability insurance.
- Eligibility for our retirement plans.
- Eight paid holidays annually, five sick days, and four personal days.
- Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.
- Bonus.
- Auto Allowance.
About Company
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
Requisition ID
2026-1548247