Software Project Coordinator, Americas

About the Opportunity

We're a leading, global security authority that's disrupting our own category. Our encryption is trusted by major ecommerce brands, the world's largest companies, major cloud providers, entire country financial systems, entire internets of things, and even down to the little things like surgically embedded pacemakers. We help companies put trust - an abstract idea - to work. That's digital trust for the real world.

Job Summary

The Project Coordinator will play a key role in supporting the delivery of Professional Services projects across the AMS & EMEA territories. You will assist the Senior Project Manager in ensuring projects are executed efficiently, on schedule, and to a high standard of quality.

Responsibilities

• Ability to assist in coordinating multiple concurrent IT service delivery projects across regions
• Support the Senior Project Manager in planning, organizing, and tracking project delivery activities
• Assist with scheduling, meeting coordination, and documentation of project actions, decisions, and risks
• Maintain and update project plans, risk logs, and status reports under guidance
• Track and report on project milestones, timelines, and deliverables
• Support the management of project budgets, timesheets, and invoicing processes
• Help ensure adherence to project governance standards and quality requirements
• Liaise with internal teams, vendors, and customers to gather updates and support smooth communication
• Assist in resource planning and coordination with cross-functional teams
• Participate in post-project reviews and contribute to identifying areas for process improvement
• Provide administrative and operational support to the Professional Services team as needed

About You

1+ years of experience in a Software Project Coordinator or Software Project Administrator position at an IT or Software delivery or SaaS company (essential requirement)
Tertiary qualification in Project Management, Business Administration, or Information Technology (strongly preferred)
Exposure to the full project lifecycle — from initiation to delivery — in any technical or business environment
Experience working in a fast-paced, multidisciplinary organization
Being detail-oriented, process-driven, proactive in coordinating tasks, and tracking deliverables
Strong verbal and written communication skills, with the ability to engage effectively with team members, stakeholders, and clients
Strong organizational and time management skills with attention to detail
A motivated individual with a foundational understanding of project management principles and processes

Eligibility

Previous experience working with global teams and across different timezones
Basic understanding of PKI or digital certificate management concepts (training will be provided)
Familiarity with project management methodologies and tools such as Agile (Scrum, Kanban), Confluence, Jira, Salesforce, Microsoft Project or Rocketlane

Benefits

• Provident Fund
• Medical Aid + Gap Cover
• Employee Assistance Program
• Gym Reimbursement
• Life Insurance
• Disability Insurance