Card Portfolio Manager

About the Opportunity

Company Description
HR HUB, established in 2024 and based in Egypt, specializes in hiring and recruitment, connecting talented individuals with leading companies to foster growth and career success. The organization focuses on creating successful professional matches that benefit both employers and job seekers. HR HUB is committed to supporting individuals in advancing their careers and helping companies find their ideal candidates. Together, we aim to unlock potential and achieve excellence.

Role Description

This is a full-time, on-site position based in Cairo for a Card Portfolio Manager. The selected individual will oversee and optimize the performance of card portfolios, monitor metrics, and identify growth opportunities. Responsibilities include developing strategies for customer acquisition, retention, and satisfaction, as well as analyzing market trends to make informed recommendations. The role also involves collaboration with financial, trading, and investment teams to drive effective portfolio management and maximize profitability.

Core Responsibilities and Accountabilities

• Analyze debit and credit card portfolio performance across acquisition, activation, usage, and retention
• Develop a thorough understanding of the Client issuing business and priorities.
• Keep track of portfolio health through key performance indicators (KPIs) to guide and correct variances.
• Manages the entire lifecycle of card products, from launch to retention, ensuring optimal performance and profitability.
• Identify and make recommendations to enhance the Client’s issuing business organization (functions required, roles, responsibilities, training requirements).
• Works with marketing and sales teams to develop effective customer acquisition strategies, including targeted campaigns and partnerships.
• Implements strategies to retain existing customers, such as loyalty programs, personalized offers, and excellent customer service while ensuring compliance with relevant regulations.
• Actively and efficiently liaise with Company Product, and Account Management functions as and when required.

Knowledge and Experience

• Minimum bachelor’s degree in a relevant field.
• Experience in portfolio analysis, card product development and LCM
• Experience creating and managing card portfolio with proven results.
• Demonstrates knowledge of issuing regulatory requirements.
• English/ Arabic is mandatory.

Qualifications

Strong Analytical Skills to interpret data, assess performance, and identify trends
Expertise in Finance with a solid understanding of financial principles and metrics
Proficiency in Portfolio Management, including managing, analyzing, and optimizing portfolios
Knowledge of Investments and Trading to evaluate opportunities and make data-informed decisions
Excellent problem-solving and decision-making abilities with attention to detail
A Bachelor’s degree in Finance, Economics, Business Administration, or a related field
Prior experience in card portfolio management or financial services is a strong advantage