Mentor Portfolio Manager

About the Opportunity

Join Fetola and Make a Difference as a Mentor Portfolio Manager. Apply now for a full-time role based in Cape Town. Salary: R 41 685 – R 47 640 per month (with benefits). Hybrid set-up. Vacancies: 1. Closing date: 29 August 2025.

“Our purpose is simple: we help people to start, grow & scale successful businesses”.

About Company

Fetola is a social enterprise dedicated to sustainable SME development as a means to tackle unemployment, inequality, and poverty. With a strong track record in business start-up and acceleration, we help entrepreneurs build thriving, environmentally sound businesses that drive economic growth and job creation. Our innovative approach, diverse programs, investment funds, and strategic partnerships position us at the forefront of impactful change in South Africa.

Agile, inclusive, and results-driven, we foster a collaborative culture where every voice matters. With 87% of our accelerator alumni still in business after ten years, this is nine times the national average as we are committed to creating deep, lasting impact. True to our name, which means "change" in Sesotho, we believe that together, we can ‘Fetola’ the world! At the heart of all we do is our commitment to People, Planet, and Profitability — ensuring a future where businesses thrive while making a meaningful difference.

About You

Who are we looking for? The purpose of the Mentor Portfolio is to guide and support the growth of entrepreneurs & their businesses, by improving their long-term resilience through a high-quality mentorship team. We are seeking a strategic, yet hands-on outcomes focused relationship builder with a track record of managing complex mentor/consultant portfolios in the enterprise development space.

This individual is:

• Strategic – Thrives on creating structures that deliver world-class mentorship resulting in measurable impact for SMEs while ensuring mentors are valued, developed, equipped, and engaged.
• Results-oriented – Balances care for people with focus on delivery and growth outcomes.
• Proactive problem solver – Anticipates issues and resolves them before they escalate.
• Adaptable – Comfortable in a changing environment with evolving programme needs.
• Collaborative – Works seamlessly across teams, values shared success and is strong at balancing the needs of multiple stakeholders (mentors, entrepreneurs, internal teams, and funders) with operational excellence.
• High integrity – Trustworthy, fair, and committed to ethical practices.

Responsibilities

• Manage the implementation of portfolio strategy & individual programme deliverables for the Mentor Portfolio.
• Mentor Portfolio Management – Develop, implement and manage a clear portfolio strategy and action plan to achieve world-class results.
• Mentor Recruitment, onboarding and performance management.
• Build, maintain, and continuously develop a quality pool of experienced mentors and consultants.
• Ensure high mentor and SME satisfaction through effective relationship management.
• Maintain up-to-date CRM records and mentor profiles.
• Resolve stakeholder issues and complaints promptly and professionally.
• Collaborate with internal teams to ensure smooth programme delivery and reporting.

Eligibility

Qualifications and Requirements:

• University Degree (Project Management, Commerce, Business analytics, Economics, Enterprise Development or similar).
• At least 3-5 years of working experience in Enterprise Development in a managerial capacity.
• Keen interest and ability to build trusted support relationships with mentors, entrepreneurs, and industry stakeholders.
• Ability to analyze and work with data, including creation and interpretation of visual content.
• Advanced proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook).
• Access to an extensive network in the sector (advantageous).

Benefits

- Insert information about benefits here -

How to Apply

Submit your application HERE please include your CV and a motivation letter by closing date. Indicate your top and relevant skills in your application. Only shortlisted candidates will be contacted for an interview, if you do not hear from us in 4 weeks, please consider your application unsuccessful.