Administrative Project Coordinator – Idaho Falls, ID

About the Opportunity

Make a Real Impact as a Mitigation Project Coordinator

Location: Idaho Falls, ID

Department: Mitigation

Compensation: $15-$20/hour (DOE)

Type: Full-time | Mid-level | Phone On-call rotation required

Looking for a job where you can truly make a difference?

At Paul Davis Restoration, we help homeowners and businesses recover after life's toughest moments-floods, fires, mold damage, and more. As a Mitigation Project Coordinator, you'll be the calm in the storm, guiding clients through the restoration process and helping them get their lives back on track. This is a key role on our team, and we're looking for someone sharp, organized, and compassionate-someone who thrives under pressure and genuinely cares about helping others.

Responsibilities

• Coordinate all day-to-day activities for assigned mitigation projects
• Serve as the main point of contact for homeowners and clients
• Schedule and manage technicians, project timelines, and job updates
• Maintain accurate documentation in job management software
• Ensure quality assurance work is completed in a timely manner
• Collaborate with Project Managers and the Emergency Services team
• Oversee permits, inspections, work orders, and job completions
• Handle customer concerns with professionalism and empathy
• Estimate emergency services billing and negotiate scopes with adjusters
• Conduct final walk-throughs and ensure full customer satisfaction
• Support A/R collections, reconstruction, and other departments as needed
• Occasionally assist in marketing and business development initiatives

About You

What You Bring

• 1-2+ years of relevant experience preferred (restoration industry a plus)
• High school diploma or equivalent
• Highly organized with strong attention to detail
• Excellent verbal and written communication skills
• Able to manage multiple projects and prioritize tasks
• Comfortable using Microsoft Office and job management software
• Problem-solver with a proactive, team-first attitude
• Mitigation experience and/or certifications a plus, but not required

Eligibility

Schedule

Standard hours: 9:00 AM - 6:00 PM

Must be able to participate in rotating phone on-call schedule

Benefits

• Competitive pay: $15-$20/hour (depending on experience)
• 80 hours of paid time off
• 7 paid holidays
• 401(k) with 3% company match
• Full benefits: medical, dental, vision, life, supplemental, accident
• On-the-job training and opportunities for career growth
• A chance to work with a fantastic, supportive team

About Company

Why Paul Davis?

Since 1966, Paul Davis Restoration has been a leader in property damage restoration with over 370 franchise locations across North America. We're known for our integrity, innovation, and commitment to excellent service. When disaster strikes, we're there-and we're looking for people who are ready to step up and help.

We proudly support and hire Veterans and are an Equal Opportunity Employer.

Are You Ready?

If you're a detail-driven problem solver with a heart for helping others-we want to hear from you! Apply today and start making a difference.