Job Description
About the Opportunity
Project Coordinator
Crawley, West Sussex
£35,000 - £40,000
Fixed Term Contract - Maternity Cover - Monday to Friday - 07.30 - 4.30
Start from September
Responsibilities
- Provide seamless admin support and office back-up for the Account Manager
- Ensure outstanding customer experiences through clear, timely communication
- Manage sales orders, raise quotes, and provide accurate project administration
- Deliver detailed product and technical advice (full training provided)
- Liaise with internal teams to keep clients informed every step of the way
- Resolve technical and product queries swiftly and effectively
- Schedule activities accurately, updating customer data in the CRM
- Handle small but crucial schedule revisions at final project stages
About You
A natural communicator who thrives in a fast-paced environment
Able to absorb and apply complex technical/product knowledge
Excellent at prioritising and managing multiple tasks at once
Confident, credible, and collaborative with colleagues and clients alike
Process-driven, always striving for excellence and continuous improvement
A brand ambassador who represents the business with pride
Eligibility
Proven experience managing projects from inception to completion
Strong planning, resource management, and project scheduling skills
Experience working with Architects, Designers, Contractors, or Site Managers
CRM/ERP proficiency and solid MS Office skills
A clear understanding of the sales cycle and pipeline
The ability to deliver high-quality reporting and updates to senior stakeholders
Benefits
- This role offers the chance to play a pivotal part in creating exceptional customer and project experiences
- Grow your skills, you'll be supported with full product training, work alongside a dedicated and passionate team, and have the opportunity to make a visible impact in every project you touch
- Complimentary drinks and snacks available in the office
- Supportive and welcoming work environment with free on-site parking
- Attractive, competitive salary package