Construction Project Coordinator

About the Opportunity

HPG Building Services is looking for a Customer Project Coordinator to join our dynamic team. In this role, you’ll be the crucial link between our building supervisors, trades, suppliers, and customers – ensuring every project runs smoothly from start to finish.

Responsibilities

• Coordinate residential & commercial projects, from insurance repairs to maintenance
• Be the first point of contact for customers, providing regular updates and support
• Schedule and track site inspections, trade bookings, and supplier deliveries
• Manage documentation, workflow systems, and client portals
• Assist with purchase orders, invoicing, and progress payments
• Maintain strong relationships with insurance companies, adjusters, property managers, contractors, and suppliers
• Monitor project timelines, resolve issues, and meet internal & external KPIs

About You

What we’re looking for:

• Minimum 3 years in administration or customer service (insurance/building industry experience desirable)
• Strong organisational & time management skills – able to juggle multiple priorities
• Excellent communication, negotiation, and problem-solving skills
• Construction knowledge (bonus)
• Proficiency in MS Office (Outlook, Excel, Word)
• A positive, proactive attitude and a strong work ethic

Benefits

• Be part of a supportive, professional team
• Work across diverse projects that make a real impact
• Ongoing development and career growth opportunities
• A workplace that values relationships, quality, and efficiency