Portfolio Manager

About the Opportunity

Welcome to the intersection of energy and home services. At NRG, we’re driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Responsibilities

• Lead and coach a team of Program Managers supporting Field and Care initiatives.
• Own and manage the strategic roadmap for Field Operations and Customer Care.
• Partner closely with Product Management, Engineering, and Business stakeholders to ensure alignment, transparency, and delivery.
• Present portfolio status, progress, and risks to senior leadership and business partners.
• Drive prioritization across programs and ensure clarity on interdependencies.
• Oversee planning, execution, and delivery of programs across the portfolio.
• Proactively identify risks, gaps, and improvement opportunities across teams.

About You

Strategic leader – You think at the portfolio level and align work to business priorities.

Empowering manager – You develop your team and create space for them to lead.

Cross-functional collaborator – You speak both tech and business fluently.

Clear communicator – You present confidently to execs and cut through the noise.

Accountable – You take ownership of outcomes and drive for measurable results.

Eligibility

5+ years of experience in program or portfolio management in a tech environment

Proven experience leading teams and managing large-scale cross-functional programs

Strong understanding of enterprise operations, field services, or customer care domains

Excellent stakeholder management and communication skills

Deep experience with Agile methodologies and delivery frameworks

Ability to drive change, navigate complexity, and influence without authority

Benefits

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

About Company

Official description on file with Talent.