Senior Customer Account Portfolio Manager – Partner Markets

About the Opportunity

Join Us

At Vodafone, we’re not just shaping the future of connectivity for our customers – we’re shaping the future for everyone who joins our team. When you work with us, you’re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.

Responsibilities

• Manage a P&L view at customer level, including individual contracts across VOIS throughout deal lifecycle for that area of our business
• Support the CAL in the overall account agenda and priorities
• Implement the strategic roadmap and priorities set by the CAL, and use that to grow their book of business within that area of the business
• Foster strong, collaborative relationships with Group Partner Markets team to ensure strategic alignment and unlock mutual opportunities across market/customers
• Bring together different Service Line leads to explore and propose opportunities to deliver benefit for customers

About You

Key skills and accountabilities:

• Client Relationship Management
• Account Management
• Sales leadership and Commercial Excellence

Eligibility

Fluent speaking in Spanish desirable.

Benefits

• Annual leave: 28 days + bank holidays + the opportunity to buy/sell/carry over 5 days/year
• Charity days: 5 days/year
• Hybrid working
• Private pension: You can contribute up to 5% of your basic pay with 2:1 matching from Vodafone up to 10%
• Vodafone family and friends discount
• Private medical, private dental, free health assessments, share save scheme
• Global parental leave policy for all new parents which includes 39 paid weeks of maternity leave and 16 weeks fully paid leave and upon returning to work, new parents can work part-time hours for 6 months whilst being paid their full-time salary
• Access to Vodafone University and LinkedIn Learning

About Company

Who We Are

We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.

Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.