Job Description
About the Opportunity
To manage the day-to-day running of Genesis Housing, overseeing all aspects of client support, property management, staff supervision, and volunteer coordination. The postholder will ensure that the project operates efficiently and in line with the aims and values of the charity.
Responsibilities
- Project Management
- Oversee the daily operations of the Genesis Housing Project.
- Ensure the project runs efficiently and reflects the vision, mission, and aims of the charity.
- Maintain accurate and up-to-date records, documentation, and administrative systems.
- Line manages support staff and provides regular supervision and guidance.
- Monitor project performance and outcomes, ensuring compliance with policies and funding requirements.
- Property Management
- Manage the housing of clients, including conducting interviews, property allocations, and tenant move-ins/move-outs.
- Arrange and coordinate all maintenance and repairs, including furniture, equipment, and property infrastructure.
- Conduct regular house and room checks to ensure standards of cleanliness, safety, and upkeep are maintained.
- Oversee and coordinate cleaning schedules for shared or vacant properties.
- Identify, report, and follow up on property issues, damages, or health and safety concerns, ensuring timely resolution.
- Liaise with partners, tenants, contractors, landlords, and local council representatives regarding property matters.
- Ensure all housing benefit claims are completed accurately and up to date.
- Maintain detailed records of inspections, maintenance, and tenant correspondence.
- Volunteer Coordination
- Organise volunteer databases, rotas, and team meetings.
- Plan and deliver volunteer training, inductions, and support sessions.
- Coordinate volunteer prayer times and opportunities for reflection, in line with the charity’s ethos.
- Ensure volunteers are appropriately supported and integrated into the wider project team.
- Client Support
- Coordinate and oversee all client support, including one-to-one sessions, group work, and personal development plans.
- Manage and review client documentation such as support plans, pen portraits, and key skills assessments.
- Provide or facilitate pastoral support, life skills training, and dispute resolution where needed.
- Promote client engagement, empowerment, and progression towards independent living.
- Networking and Liaising
- Maintain and develop strong working relationships with current and potential partner agencies, referral organisations, and local authorities.
- Represent Genesis Housing in external meetings and forums where appropriate.
- Oversee referral processes, partnership arrangements, and personal grant applications.
- Build positive relationships with clients, staff, volunteers, and community partners.
About You
Person Specification: Essential Skills & Experience:
- Experience in housing management, homelessness, or supported accommodation.
- Strong organisational and communication skills.
- Proven ability to manage and support staff or volunteers.
- Understanding of housing benefit processes and tenancy management.
- Ability to manage multiple priorities in a busy environment.
- A compassionate, professional approach to client support and wellbeing.
Desirable:
- Experience in a faith-based or charitable organisation.
- Knowledge of health and safety, property maintenance, or safeguarding procedures.
- Full UK driving licence.
Benefits
For an application pack please email jemmao@imagineiftrust.org closing date is Friday 28th November.