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E-Commerce Project Coordinator

Job Description

About the Opportunity

We are seeking a highly organized and proactive eCommerce Project Coordinator to support the execution of digital commerce initiatives across our business. This role will act as a central point of coordination between internal teams and external partners, ensuring that eCommerce campaigns, product launches, and platform updates are delivered on time and to specification.

This is a cross-functional role that requires strong communication, attention to detail, and the ability to manage multiple concurrent projects in a fast-paced environment.

Responsibilities

  • Project Coordination & Execution
    • Coordinate timelines, deliverables, and communications for eCommerce initiatives including product launches, promotions, and platform enhancements
    • Track project progress and ensure alignment across marketing, design, development, and external vendors
    • Maintain project documentation, status reports, and meeting notes
  • Marketing & Campaign Support
    • Assist in the setup and execution of promotional campaigns, including discount mechanics, landing page briefs, and asset delivery
    • Ensure campaign elements are delivered and deployed accurately and on schedule
    • Monitor campaign performance and escalate issues as needed
  • Stakeholder & Vendor Communication
    • Serve as liaison between internal teams and external Shopify developers, agencies, and freelancers
    • Facilitate feedback loops and ensure timely resolution of issues
    • Escalate risks, delays, or blockers to leadership with clear context and recommendations
  • Quality Assurance & Testing Support
    • Support QA testing of new features, content updates, and promotional setups
    • Coordinate feedback and bug reporting with development teams
    • Ensure final deliverables meet brand and functional standards

About You

Required Experience:

2–4 years of experience in eCommerce, digital marketing, or project coordination/management

Experience working with cross-functional teams and external vendors

Familiarity with eCommerce workflows, campaign execution, and digital asset management

Technical Skills:

  • Familiarity with project management tools (e.g., Asana, Trello, Monday.com)
  • Proficiency in Excel/Google Sheets for tracking and reporting
  • Basic understanding of eCommerce platforms (Shopify, Magento, etc.)
  • Comfortable working with digital assets and content briefs

Soft Skills & Attributes:

Highly organized and detail-oriented

Strong interpersonal and communication skills

Ability to manage multiple projects simultaneously

Proactive problem-solver with a collaborative mindset

Bonus Skills (Preferred But Not Required):

  • Experience with Shopify Plus or multi-region store setups
  • Exposure to digital analytics tools (e.g., GA4, Hotjar, Meta Pixel)
  • Familiarity with creative tools like Adobe XD
  • Project Management experience or certifications a plus

Benefits

This section can include information about benefits offered such as healthcare, retirement plans, paid time off, etc.

About Company

This section can include a brief overview of the company, its values, mission, and culture.