Need advice? Call Now, Schedule a Meeting or Contact Us

Stakeholder Management and Communications1 Stakeholder Management and Communications2

Stakeholder Management and Communications

This course is designed for those who want to develop the skill set to build and maintain strong relationships with stakeholders for business success. Learn how to influence and successfully engage with stakeholders, manage their interests and expectations and adopt the appropriate communication style for each group.

Influence and manage stakeholder engagement for better project results.
Certificate of Completion, 7 PDUs
7 Hours
$350
Daytime, On Demand
  • About
  • Certification
  • Syllabus
  • For Whom
  • Why IPM
  • Dates
  • Reviews
  • FAQs
The workers are appreciating the presentation from the project manager Background ornament 4

What is Stakeholder Management?

Keeping stakeholders happy, engaged, and motivated is essential for building and sustaining strong relationships.
A unique set of abilities are needed to manage and interact with stakeholders. You must take a broad view to manage stakeholders effectively.

With the tools and techniques you’ll learn in this quick stakeholder management and communications course, you’ll be able to identify and analyse your stakeholders and determine their expectations, needs, and level of influence and interest.

We will teach you how to adapt your communication style, identify and resolve conflicts of interest, and increase your emotional intelligence quotient. Enhance your ability to influence others, win support and productive cooperation from essential stakeholders, and remove roadblocks to project success.

 

Learning Outcomes and Content

The stakeholder management course uses a hands-on, practical approach to help you learn how to identify and analyse stakeholders' various roles and interests within the context of a project. You will receive a toolkit that you can use right away to create a stakeholder management plan, keep engagement high, and settle disputes.

Download the course brochure from the link below to learn more.

Learning Objectives

You will be able to:

  • Identify your stakeholders after completing this course.
  • Create trust by involving stakeholders.
  • Engage your stakeholders in proactive change acceptance.
  • When stakeholders have questions, issues, or suggestions, listen actively.
  • Promote the value of the organisation by working with stakeholders.
  • Deal with the conflicting stakeholder requirements.

Course Modules

Stakeholder History
  • Management/Engagement of stakeholders
  • Who are the stakeholders?
  • Stakeholder Identification
  • Why is Stakeholder Management necessary?
Communication: An Issue of Viewpoint
  • Styles of Communication
  • Keeping in touch with projects
  • Self-evaluation of leadership
  • Emotional intelligence
  • Planning Obstacles to Communication
  • Using Questions to Communicate on a Project
  • Listening
Assertiveness
  • Describe assertiveness.
  • How Can You Be Assertive?
  • Taking Action with Assertion
  • Saying “NO”
  • Breaking Bad News
  • Conflict Resolution
Negotiation Identification
  • Alternatives such as negotiation
  • Preparation for Negotiations
  • Win/Win
  • Negotiation Techniques Negotiation Advice
Identification of Stakeholders
  • Identifying Stakeholders
  • Determine Stakeholders
  • Relationship-Based Identification
  • Alternative Methods of Identification
Stakeholder Analysis
  • Participant Register
  • Classification of Stakeholders
  • Participant Map
  • Model for Stakeholder Salience
  • Participant Culture
Stakeholder Participation
  • Effectiveness of Stakeholder Engagement
  • Plan Engagement Levels for Stakeholders
  • Engagement Rules of Stakeholder Engagement
  • Plan for Communication with Stakeholders
Strategy for Stakeholder Communication
  • Tools for Project Management
  • Defining Expectations for Stakeholders
Continual Development
  • Engaging Stakeholders Continuously
  • Managing Difficult Stakeholders
  • Maturity of Stakeholder
  • Management Compromise
  • Why Is Engagement With Stakeholders Important?
  • What Issues Exist?
  • Instructions for Success
js-lazy Background ornament 3

Stakeholder Management: Why Is It Important?

The key advantages of building your capacity to manage and interact frequently with your stakeholders are:

  • Determine the people who can affect your sustainability and profitability.
  • Get started early on shaping up your projects.
  • Obtain backing to secure more time, money, and resources.
  • Reduce project delays and cost escalations.
  • Create efficient communication tactics.
  • Improved comprehension of needs and issues.
  • Create enduring, trustworthy relationships.

Read our article, What are Stakeholders and Why are They Important? to learn more.

js-lazy Background ornament 2

This programme is ideal for...

  • Managers of projects, programmes, and portfolios.
  • Anyone interested in improving and modifying their communication skills with various stakeholders.
  • Supervisors, team leaders, managers in the middle to upper levels of management, and project teams.
  • Professionals who frequently interact with stakeholders, regardless of job title or industry sector.

 

Will this course meet your needs? For personalised guidance, Schedule a callwith an educational advisor.

Why IPM?
Reputation & History
Project Management Expertise
Why Choose This Course?
Globally Positioned
360° Learning Partner

Reputation & History

  • Established in 1989 as a preeminent professional organisation dedicated to the project management discipline.
  • Trained over 40,000 Professionals and Certified over 6,000 Project Managers.
  • IPMA® Member Association.
  • Worked with over 500 different corporations.
  • Globally recognised certification body.
Project-Management-Expertise1 Background ornament 1

Project Management Expertise

Unlike other organisations, which offer different training programs across many functional areas, the Institute is a specialist organisation dealing solely with the disciplines of project, program, and portfolio management.

Our graduates are instructed by a world-class faculty of international subject-matter experts ranging from Project Directors to former Heads of PM Certification Authorities. Focusing solely on project management guarantees exceptional instruction and learning opportunities.

Why-Choose-This-Diploma-Short-Courses2 Background ornament 1

Why Choose This Course?

  • This courses helps you improve your communication and negotiation styles, gain job-ready skills, and develop a reputation as a key player and influencer in your organisation.
  • Our faculty of handpicked international experts will provide you with a variety of perspectives.
  • You will join a large and growing cohort of IPM Alumni.
  • The programme is practical and pulls from internationally respected methodologies.
Globally-Positioned3 Background ornament 1

Globally Positioned

IPM is uniquely partnered with the world’s leading project management certification bodies: IPMA (Member Association & Certification Body), PMI (Authorised Training Partner), and PRINCE2® (Accredited Training Organisation).

We have also partnered with Ireland’s second largest University, Technological University (TU) Dublin, meaning we can offer Bachelor & Master’s levels programmes. This affiliation links us to the European University of Technology (EUt+).

360-Learning-Partner4 Background ornament 1

360° Learning Partner

  • Join our rapidly growing project management community of 25,000 followers.
  • Mentoring and Events– Get support for your career or help guide new project managers.
  • Volunteering – Gain project experience while helping the project management community.
  • Platform for your voice – Submit an article to our blog and showcase your writing.
  • Industry updates – Get the latest PM news and insights from global experts.

Upcoming Dates

Choose type of courses :
All Courses
On Demand
Live Online
Campus
Corporate Training

Learn 100% at your pace with On Demand format

Stakeholder Management and Communications

This course is designed for those who want to develop the skill set to build and maintain strong relationships with stakeholders for business success. Learn how to influence and successfully engage with stakeholders, manage their interests and expectations and adopt the appropriate communication style for each group.

  • https://instituteprojectmanagement.com/wp-content/uploads/2021/09/time-Copy.png 7 Hours of Learning
  • https://instituteprojectmanagement.com/wp-content/uploads/2021/09/for_who.png Learn at your own pace
  • https://instituteprojectmanagement.com/wp-content/uploads/2021/09/certification.png Certificate of Completion, 7 PDUs
  • https://instituteprojectmanagement.com/wp-content/uploads/2021/09/length.png 12 weeks full access
  • https://instituteprojectmanagement.com/wp-content/uploads/2021/09/laptop-mobile-1.png 100% Online - On Demand
  • https://instituteprojectmanagement.com/wp-content/uploads/2021/09/Vector.png 11 Modules, 50+ Topics
Show More
Show Less
Contact Us

To inquire further about on-campus dates

Empowering Your Team for Success

Corporate Training Solutions

Explore a diverse selection of project management training programmes tailored to meet your organisation’s specific requirements for achieving business success.

  • https://instituteprojectmanagement.com/wp-content/uploads/2024/05/corporate-logo-1.png 11
  • https://instituteprojectmanagement.com/wp-content/uploads/2024/05/corporate-logo-2.png 11
  • https://instituteprojectmanagement.com/wp-content/uploads/2024/05/corporate-logo-3.png 11
  • https://instituteprojectmanagement.com/wp-content/uploads/2024/05/corporate-logo-4.png 11
  • https://instituteprojectmanagement.com/wp-content/uploads/2024/05/corporate-logo-5.png 11
  • https://instituteprojectmanagement.com/wp-content/uploads/2024/05/corporate-logo-6.png 11
  • https://instituteprojectmanagement.com/wp-content/uploads/2024/05/corporate-logo-7.png 11
  • https://instituteprojectmanagement.com/wp-content/uploads/2024/05/corporate-logo-8.png 11
  • https://instituteprojectmanagement.com/wp-content/uploads/2024/05/corporate-logo-9.png 11
We partner with companies worldwide to equip their workforce with essential skills, knowledge, and competences for project success.

We've worked with

https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_67@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_68@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_66@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_65@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_64@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_63@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_62@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_61@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_60@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_58@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_57@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_56@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_55@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_53@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_51@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_50@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_49@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_47@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_46@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_44@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_45@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_43@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_42@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_41@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_40@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_39@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_37@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_36@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_34@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_35@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_32@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_29@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_30@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_28@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_27@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_26@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_24@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_22@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_18@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_17@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_15@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2021/03/Logo_08@2x.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2023/01/ZF-Group.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2023/01/ScoreBuddy.png 1
https://instituteprojectmanagement.com/wp-content/uploads/2023/01/Brightfalg.jpg 1
https://instituteprojectmanagement.com/wp-content/uploads/2023/01/Accenture.png 1

Alumni Reviews

4.8 stars 1
Google (100+ reviews)
rev_dots_img
Paola Galisai

Paola Galisai

Station Manager & Editor at Radio Show Italia e Radio Show Italia
July 15threv_glob_img
Thanks to their lectures, you can see your work from another perspective, that of project management. I would recommend the course to get involved and acquire new skills for a qualitative leap in your career.
rev_dots_img
Stuart O'Brien

Stuart O'Brien

Head of Applied Sport Science at Kitman Labs
Dec 6threv_glob_img
Experienced lecturers with diverse backgrounds and a well-structured syllabus.
31
rev_dots_img
Mark O'Connor

Mark O'Connor

Music Programme Facilitation at St Ultan's National School
April 18threv_glob_img
The Institute helped me integrate project management methodologies into the Higher Education sector. Highly recommended.
rev_dots_img
Robert McDonell

Robert McDonell

Electrical Project Engineer - Jones Engineering
Nov 5threv_glob_img
Extremely professional & experienced lectures, covering relevant content.
9
rev_dots_img
Brian O’Connell

Brian O’Connell

Project Manager - KPC International Limited
May 12threv_glob_img
The Institute of Project Management has given me 2 fantastic courses in Project Management. Great Lecturers and Project Management Material. I highly recommend them for any further education in Project Management!
16
arev_google_img

Frequently Asked Questions (FAQ)

Get detailed information about the course and answers to frequently asked questions.

In need of more details?

What exactly is covered by the course fee?

The tuition for the course includes unlimited access to our student support team, live, expert-led virtual classes, recordings, and access to all course materials on the Student Hub.

What formats are there for this course's delivery?

  • Online. Online classes take place from 9:00 am to 5:00 pm daily. You won’t have to worry about missing an online class because a recording of each one will be accessible for a short time in the Student Hub.
  • On-demand. With this adaptable online format, you can learn around your schedule and at your own pace.

Am I qualified to take this course?

There are no prerequisites to taking this course.

Is the course appropriate for applicants who do not have prior PM experience?

It is optional to have prior experience with project management techniques.

How long is the course?

The class meets from 9:00 am to 5:00 pm for one day.

Does the course apply to any industry?

The course’s material is appropriate for various business sectors, yes. We have students who completed the course from multiple backgrounds, including engineering, pharmaceuticals, design, construction, IT, and many others.

If I miss a class, will recordings be available?

You won’t have to worry about missing a class because a recording of each online class will be accessible temporarily in the Student Hub.

What benefits will this course have for my career?

Professionals in the field created the curriculum for this course to aid in developing practical skills that hiring managers find so valuable. You will be able to create a plan at the end of this training that you can use right away to start managing and interacting with your stakeholders.

Will this course result in a certificate for me?

A Certificate of Completion and seven Professional Development Units (PDUs) are awarded for completing this course.

Most Recognised Courses

PRINCE2 Foundation and Practitioner Combined1
Exam Included
PRINCE2 Foundation and Practitioner Combined
Obtain two levels of PRINCE2® certifications through a streamlined process.
PRINCE2 Foundation and Practitioner Combined
Obtain two levels of PRINCE2® certifications through a streamlined process.
For those seeking to learn, apply, and attain PRINCE2 cer...
Letter of Completion, PRINCE2® Foundation & Practitioner
42 Hours
14 Oct 2024
PMI-ACP Agile Certified Practitioner1
PMI-ACP Agile Certified Practitioner
Elevate your career with the PMI-ACP® certification for agile practitioners.
PMI-ACP Agile Certified Practitioner
Elevate your career with the PMI-ACP® certification for agile practitioners.
For professionals experienced in using agile approaches.
Certificate of Completion, PMI-ACP® Certification
21 Contact Hours
10 Mar 2025
Agile Project Management Diploma1
New Programme
Agile Project Management Diploma
Get the skill set to launch your career as an Agile Project Manager.
Agile Project Management Diploma
Get the skill set to launch your career as an Agile Project Manager.
For those working in rapidly changing project environments.
IPMA Certified Agile Associate, APM Dip.
39 Hours
15 Oct 2024
PMI-CP Construction Project Management1
PMI-CP Construction Project Management
PMI-CP™ certifies construction PMs to lead and manage contracts.
PMI-CP Construction Project Management
PMI-CP™ certifies construction PMs to lead and manage contracts.
For those working on construction or built environment pr...
Certificate of Completion, PMI-CP™ Certification
35 Contact Hours
29 Oct 2024
Business Analyst Course (PMI-PBA)1
Business Analyst Course (PMI-PBA)
Learn everything about Business Analysis and earn PMI-PBA® certificaiton.
Business Analyst Course (PMI-PBA)
Learn everything about Business Analysis and earn PMI-PBA® certificaiton.
For business analysts working with stakeholders to drive ...
Certificate of Completion, PMI-PBA® Certification
35 Contact Hours
10 Jun 2025
Risk Management Course (PMI-RMP)1
Risk Management Course (PMI-RMP)
Earn your PMI-RMP® and become your organisation’s risk specialist.
Risk Management Course (PMI-RMP)
Earn your PMI-RMP® and become your organisation’s risk specialist.
For PMs, project team members and aspiring PMs.
Certificate of Completion, PMI-RMP® Certification
35 Contact Hours
26 May 2025
Certified Project Management Diploma1
Most Popular
Certified Project Management Diploma
Learn everything about how to execute projects successfully.
Certified Project Management Diploma
Learn everything about how to execute projects successfully.
For PMs, project team members and aspiring PMs.
IPMA-D®, EQF Level 6, CPM Dip.
42 Hours
09 Oct 2024
Strategic Project Programme Management Diploma1
Strategic Project Programme Management Diploma
Advance at managing programmes and strategic PMO thinking.
Strategic Project Programme Management Diploma
Advance at managing programmes and strategic PMO thinking.
For those who have approx. 3 years working on projects.
IPMA-C®, EQF Level 7, SPPM Dip.
42 Hours
15 Nov 2024
Project Leadership & Management Diploma1
Project Leadership & Management Diploma
Master critical leadership skills to manage as Project Director.
Project Leadership & Management Diploma
Master critical leadership skills to manage as Project Director.
For those who have over 4 years managing complex projects.
IPMA-B/A®, EQF Level 7, PLM Dip.
42 Hours
13 Mar 2025
PMP Passport1
PMP Passport
Gain a competitive edge and stand-out with PMP® Certification.
PMP Passport
Gain a competitive edge and stand-out with PMP® Certification.
For those with at least 36 months of experience leading p...
35 Contact Hours, Certificate of Completion
35 Hours
14 Oct 2024
CAPM Certification Training1
ATP Approved
CAPM Certification Training
Kick-start your project management career with CAPM® Certification.
CAPM Certification Training
Kick-start your project management career with CAPM® Certification.
Ideal for entry-level professionals starting in project m...
Certificate of Completion, CAPM® Certification
23 Hours
30 Oct 2024
PRINCE2 Foundation1
Exam Included
PRINCE2 Foundation
Learn the PRINCE2 methodology to plan, manage and deliver projects.
PRINCE2 Foundation
Learn the PRINCE2 methodology to plan, manage and deliver projects.
For aspiring project managers and teams working with PRIN...
PRINCE2® Foundation, Letter of Completion
21 Hours
14 Oct 2024
PRINCE2 Practitioner1
Exam Included
PRINCE2 Practitioner
Validate your knowledge to apply and tailor the PRINCE2 method.
PRINCE2 Practitioner
Validate your knowledge to apply and tailor the PRINCE2 method.
For anyone managing projects and sitting the PRINCE2 Prac...
PRINCE2® Practitioner, Letter of Completion
14 Hours
17 Oct 2024
PSM Scrum Master1
Scrum.org Partner
PSM Scrum Master
Master this popular agile framework and get certified as a Scrum Master.
PSM Scrum Master
Master this popular agile framework and get certified as a Scrum Master.
For everyone who wants to succeed in an Agile Scrum envir...
PSM™ I Certification, IPM Scrum Certification, 14 PDUs
14 Hours
12 Nov 2024
PMO Essentials1
PMO Essentials
Build and run a Project Management Office (PMO) with strategic capability.
PMO Essentials
Build and run a Project Management Office (PMO) with strategic capability.
Ideal for new PMO staff or those looking to advance to PM...
Certificate of Completion, 7 PDUs
7 Hours
23 May 2025
Leading & Negotiating for Project Success1
Leading & Negotiating for Project Success
Develop leadership and negotiation strategies to drive change.
Leading & Negotiating for Project Success
Develop leadership and negotiation strategies to drive change.
For anyone seeking practical leadership and negotiation s...
Certificate of Completion, 14 PDUs
14 Hours
16 Jan 2023
Project Management Framework1
PM Fundamentals
Project Management Framework
Master fundamental project management skills, concepts and techniques.
Project Management Framework
Master fundamental project management skills, concepts and techniques.
Ideal for entry-level project managers and project teams.
Certificate of Completion, 14 PDUs
14 Hours
22 Dec 2022
Stakeholder Management and Communications1
Stakeholder Management and Communications
Influence and manage stakeholder engagement for better project results.
Stakeholder Management and Communications
Influence and manage stakeholder engagement for better project results.
Ideal for any professional dealing with stakeholders regu...
Certificate of Completion, 7 PDUs
7 Hours
04 May 2023
Microsoft Project Fundamentals1
Hands-on Training
Microsoft Project Fundamentals
Master Microsoft Project to improve productivity, efficiency and skill set.
Microsoft Project Fundamentals
Master Microsoft Project to improve productivity, efficiency and skill set.
Ideal for any professional directly working on projects.
Certificate of Completion, 7 PDUs
7 Hours
25 Mar 2022
PMP® Simulator1
680 Practice Questions
PMP® Simulator
Boost your PMP Exam Prep with full-length practice exams.
PMP® Simulator
Boost your PMP Exam Prep with full-length practice exams.
For anyone preparing to sit for the PMP® exam.
Certificate of Completion
90 days
15 Jun 2022