Client Portfolio Manager

Employer Allied Universal
Location Washington, DC
Salary Disability insurance, 401(k)
Posting date 21-Mar-2026
Sector Professional Services
Job Type Full-time
Experience Mid-Senior level

Job Description

About the Opportunity

Allied Universal® is currently seeking a Client Portfolio Manager to lead a business segment in a designated region. The primary role of the Client Portfolio Manager is to enhance client experiences, build long-term meaningful client relationships, and engage with employees that deliver services in the field.

Responsibilities

Set the direction, tone, and client-specific plan for achieving agreed-upon service levels
Focus on hiring, development, and retention of appropriate security officers and Operations Managers
Communicate high service level expectations consistently to ensure client and employee satisfaction
Capably utilize WinTeam for scheduling and billing and to produce reports
Act as liaison between Allied Universal and the customer to foster customer intimacy

About You

Qualifications (Must Have):

Bachelor's degree in criminal justice, business or a related field
Associate's degree in criminal justice, business or a related field with three (3) years of management experience
High School diploma with five (5) years of management experience
Minimum of two (2) years of experience in successfully building and developing teams

Preferred Qualifications (Nice to Have):

Law enforcement, military, and/or contract or proprietary security services experience
Experience managing a dispersed workforce in a multi-location operation

Benefits

Medical, dental, vision, basic life, AD&D, and disability insurance
Enrollment in company's 401(k) or Supplemental Income Plan
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly

About Company

Allied Universal® is an Equal Opportunity Employer. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID: 2026-1557322